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Over 71,000 students
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All-Inclusive Certification BundleĀ Ā
Video Modules, Study Guides and Mock exams + Voucher for the official exam
š Optional: Take2 & Membership are available in the next step.
About the course
This course is specifically designed as a Bridge for professionals who already hold the ITIL 4 Foundation certification and wish to transition to ITIL Foundation (Version 5).
The content has been entirely developed by Prof. Adriano Martins AntonioāITIL Master, ITIL Ambassador, and the official translator of the PeopleCert Guide, Glossary, and Exam. Consequently, PMG Academy offers the exclusive guarantee of studying with official terminology and definitions that are 100% aligned with and updated for the new exam.
Serving as a gateway to modern digital service management, this training leverages official PeopleCert materials to provide the fundamental knowledge required to understand, apply, and optimize ITIL practices. You will learn to create and deliver value, manage risks and costs, and integrate governance with continuous improvement, advancing your career in the digital age.
Who Should Attend
This course is suitable for:
Those who already hold the ITILĀ® 4 Foundation certification issued by PeopleCert.
Examination and Certification
The ITILĀ® Foundation Version 5 exam is the first step in your ITIL certification journey.
Format: Multiple choice.
Number of Questions: 20 questions.
Duration: 30 minutes.
Passing Score: 65% (13 out of 20 questions).
Reference Materials: The exam is closed book.
Language: English, Portuguese, Spanish and Chinese.
Additional Resources: PeopleCert offers an Official eBook and a Learning Resource Kit with practice tests to assist in preparation. The Take2 re-sit option is also available.
About the Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and over 50 certifications in IT Management, Security, and Governance. As leader of the largest ITSM and DPSM community (over 220,000 YouTube subscribers), he combines his MBA from FGVāone of the world’s best business schoolsāwith a specialization in Neuroscience to guide a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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Reviews
O curso Ć© super completo: com materiais em PDF, vĆdeo aula self-paced, podcasts e inĆŗmeros simulados. Inclusive, achei os simulados mais difĆceis que a prĆ³pria prova de ITIL 4 Foundation - o que foi Ć³timo, pois senti mais seguranƧa durante o exame. Na sessĆ£o de comentĆ”rios, Ć© possĆvel interagir com os professores e sanar suas dĆŗvidas (muitas vezes, alguĆ©m jĆ” teve a mesma dĆŗvida que vocĆŖ; Ć© sĆ³ rolar a pĆ”gina).
A PMG Academy serĆ” considerada para as prĆ³ximas certificaƧƵes que desejo tirar!
The ITIL 4 Foundation course helped me gain a holistic view of the IT field, thanks to ITIL practices and its guiding principles. Instructor Adriano's teaching style greatly assists in grasping the concepts during the lessons, making the content much easier to understand.
The course modules are great! Adriano is an excellent instructor and has complete mastery of all things ITIL! The presentations are also very good for following the content and visualizing the many relationships between each part, action, or process.
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