Pre-order ITIL Foundation (Version 5) with a discount!
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+71k students
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
🔒 Optional: Take2 Re-sit & Membership available in the next step.
Corporate Training Clients
About the course
This course is specifically designed as a Bridge for professionals who already hold the ITIL 4 Foundation certification and wish to transition to ITIL Foundation (Version 5).
The content has been entirely developed by Prof. Adriano Martins Antonio—ITIL Master, ITIL Ambassador, and the official translator of the PeopleCert Guide, Glossary, and Exam. Consequently, PMG Academy offers the exclusive guarantee of studying with official terminology and definitions that are 100% aligned with and updated for the new exam.
Serving as a gateway to modern digital service management, this training leverages official PeopleCert materials to provide the fundamental knowledge required to understand, apply, and optimize ITIL practices. You will learn to create and deliver value, manage risks and costs, and integrate governance with continuous improvement, advancing your career in the digital age.
Who Should Attend
This course is suitable for:
Those who already hold the ITIL® 4 Foundation certification issued by PeopleCert.
Certification & Exam
The ITIL® Foundation Version 5 exam is the first step in your ITIL certification journey.
Format: Multiple choice.
Number of Questions: 20 questions.
Duration: 30 minutes.
Passing Score: 65% (13 out of 20 questions).
Reference Materials: The exam is closed book.
Language: Available in English.
Additional Resources: PeopleCert offers an Official eBook and a Learning Resource Kit with practice tests to assist in preparation. The Take2 re-sit option is also available.
About Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and more than 50 certifications in IT Management, Security, and Governance. As the leader of
the largest ITSM and DPSM community (+220k subscribers on YouTube), he combines his MBA from FGV—one of the world’s top-tier business schools—with a specialization in Neuroscience
to mentor a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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* Business Hours: Monday to Friday, 13:00 to 22:00 (London Time / GMT+0)
Reviews
The ITIL Foundation training course is of extreme importance for every technology professional; it is mandatory knowledge for anyone who truly wants to understand the field. Instructor Adriano is excellent and shares numerous examples from his professional career. Congratulations to the entire team for this incredibly rich content.
The course content is excellent, and the instructor demonstrates complete mastery of the subject, which instills a lot of confidence during the explanations. The content load is intense and, at times, quite dense—which makes the classes a bit demanding.
A suggestion would be to split the lessons into smaller blocks to facilitate assimilation. I also felt the lack of more practical examples connecting the concepts to day-to-day reality. Furthermore, including interactive dynamics or exercises throughout the lessons (beyond just the final quizzes) could make the experience lighter and more engaging.
Overall, it is a course very rich in content that contributes significantly to anyone wanting to understand the foundation of ITIL 4.
There is a lot of content, but Instructor Adriano makes it look simple with impressive ease! I feel much more confident applying what I've learned to the exam and my daily work!
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