Over 71,000 students
Package:
All-Inclusive Certification BundleĀ Ā
Video Modules, Study Guides and Mock exams + Voucher for the official exam
š Optional: Take2 & Membership are available in the next step.
About the course
This ITIL Foundation V5 course was developed by Instructor Adriano Martins Antonio, ITIL Master, ITIL Ambassador, and official translator of the PeopleCert Guide, Glossary, and Official Exam. That is why, only at PMG Academy, are you guaranteed to receive content with official terms and definitions aligned and updated for the exam.
The ITIL Foundation Version 5 course is the gateway to the world of modern digital service management. Built on official PeopleCert materials, this comprehensive training offers the fundamental knowledge to understand, apply, and optimize ITIL practices in any organization. You will learn to create and deliver value through digital products and services, manage risks, costs, and outcomes, and integrate best practices of governance and continual improvement. Prepare to boost your career and transform how your organization delivers value in the digital age.
Who Should Attend
This course is ideal for:
IT professionals seeking a fundamental understanding of digital service management.
Service Managers, Business Analysts, Solution Architects, and Team Leaders involved in the delivery and support of digital products and services.
Anyone who needs to obtain the ITILĀ® Foundation Version 5 certification.
Individuals working in organizations that have adopted or plan to adopt ITIL.
Professionals wishing to enhance their service management skills and align IT with business objectives.
Examination and Certification
The ITILĀ® Foundation Version 5 exam is the first step in your ITIL certification journey.
Format: Multiple choice.
Number of Questions: 40 questions
Duration: 60 minutes.
Passing Score: 65% (26 out of 40 questions).
Exam Format: Closed book.
Language: English, Portuguese, Spanish and Chinese.
Additional Resources: PeopleCert offers an Official eBook and a Learning Resource Kit with practice tests to aid preparation. There is also the Take2 re-sit option.
About the Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and over 50 certifications in IT Management, Security, and Governance. As leader of the largest ITSM and DPSM community (over 220,000 YouTube subscribers), he combines his MBA from FGVāone of the world’s best business schoolsāwith a specialization in Neuroscience to guide a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
Contents
Support and Contact
Talk to us
Send message
Common questions
For over 15 years, PMG Academy has maintained one of the fastest response SLAs in the market. Whether you’re a prospective student or already enrolled, our average response time is just 15 minutes!
* Business hours: Monday to Friday, from 9 am to 6 pm (Brasilia time/ GMT-3)
Reviews
As an Incident Manager working with the LATAM and NAM markets, this course provided a unique perspective on how I can apply ITIL practices within our BG. It was a very interesting journey that sparked new correlations and productive ideas.
I found the content covered very interesting, as well as Adriano's explanation. I can apply some of the practices in my daily work.
Top-notch course!!! Speechless.
Who trusts PMG Academy?
Enjoy 1 Year of Validity
From:
To:
Enjoy 1 Year of Validity
From:
To:
From:
To:
Enjoy 1 Year of Validity
From:
To:
Optional Retake. Add the training package to the cart
and confirm the promotional price