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Over 71,000 students
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All-Inclusive Certification BundleĀ Ā
Video Modules, Study Guides and Mock exams + Voucher for the official exam
š Optional: Take2 & Membership are available in the next step.
About the course
This ITIL Foundation V5 course was developed by Instructor Adriano Martins Antonio, ITIL Master, ITIL Ambassador, and official translator of the PeopleCert Guide, Glossary, and Official Exam. That is why, only at PMG Academy, are you guaranteed to receive content with official terms and definitions aligned and updated for the exam.
The ITIL Foundation Version 5 course is the gateway to the world of modern digital service management. Built on official PeopleCert materials, this comprehensive training offers the fundamental knowledge to understand, apply, and optimize ITIL practices in any organization. You will learn to create and deliver value through digital products and services, manage risks, costs, and outcomes, and integrate best practices of governance and continual improvement. Prepare to boost your career and transform how your organization delivers value in the digital age.
Who Should Attend
This course is ideal for:
IT professionals seeking a fundamental understanding of digital service management.
Service Managers, Business Analysts, Solution Architects, and Team Leaders involved in the delivery and support of digital products and services.
Anyone who needs to obtain the ITILĀ® Foundation Version 5 certification.
Individuals working in organizations that have adopted or plan to adopt ITIL.
Professionals wishing to enhance their service management skills and align IT with business objectives.
Examination and Certification
The ITILĀ® Foundation Version 5 exam is the first step in your ITIL certification journey.
Format: Multiple choice.
Number of Questions: 40 questions
Duration: 60 minutes.
Passing Score: 65% (26 out of 40 questions).
Exam Format: Closed book.
Language: English, Portuguese, Spanish and Chinese.
Additional Resources: PeopleCert offers an Official eBook and a Learning Resource Kit with practice tests to aid preparation. There is also the Take2 re-sit option.
About the Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and over 50 certifications in IT Management, Security, and Governance. As leader of the largest ITSM and DPSM community (over 220,000 YouTube subscribers), he combines his MBA from FGVāone of the world’s best business schoolsāwith a specialization in Neuroscience to guide a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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Reviews
O curso Ć© super completo: com materiais em PDF, vĆdeo aula self-paced, podcasts e inĆŗmeros simulados. Inclusive, achei os simulados mais difĆceis que a prĆ³pria prova de ITIL 4 Foundation - o que foi Ć³timo, pois senti mais seguranƧa durante o exame. Na sessĆ£o de comentĆ”rios, Ć© possĆvel interagir com os professores e sanar suas dĆŗvidas (muitas vezes, alguĆ©m jĆ” teve a mesma dĆŗvida que vocĆŖ; Ć© sĆ³ rolar a pĆ”gina).
A PMG Academy serĆ” considerada para as prĆ³ximas certificaƧƵes que desejo tirar!
The ITIL 4 Foundation course helped me gain a holistic view of the IT field, thanks to ITIL practices and its guiding principles. Instructor Adriano's teaching style greatly assists in grasping the concepts during the lessons, making the content much easier to understand.
The course modules are great! Adriano is an excellent instructor and has complete mastery of all things ITIL! The presentations are also very good for following the content and visualizing the many relationships between each part, action, or process.
Who trusts PMG Academy?
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