I want to express my gratitude and satisfaction with the incredible ITSM course I had the opportunity to take. This course exceeded all my expectations in terms of content and scope!

Each module was carefully crafted and addressed crucial aspects of Information Technology Service Management. Uncle Adriano demonstrated a deep knowledge of the subject and a remarkable ability to convey this knowledge to students.

His presentations were clear and engaging, making it easy to assimilate information. I am very confident that the skills and knowledge acquired will be of great use in my IT journey. Thank you for this incredible and enriching experience!

This training is quite interesting; it does not have the robust content of ITIL 4, however, it provides a solid foundation of the main processes of the service value chain, as well as integration with other frameworks and agile concepts, making management very effective if applied with flexibility, method, and awareness of everyone involved in the business.

The training was truly excellent, as it covered a wide range of subjects related to IT Service Management. The experience was extremely enriching, the quality of the information presented, and the way the concepts were conveyed.