A very complete and comprehensive course with great everyday examples that help facilitate understanding.

Very practical course rich in information, always bringing real cases for better understanding and application in daily life.

I recommend the platform and Professor Adriano; I will definitely return to take other courses.

During the course, I was able to brainstorm how to apply and how important the implementation of ITSM will be in my daily work.

Each methodology gave me an opportunity to reflect on some moment within the company, whether a situation, project, or planning aimed at improvements.

I was already applying some methodologies without knowing there was a specific study for what was being done, and the course allowed me to further improve this thinking.

Thank you very much for the high-quality content!