+71k students
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
Package:
All-Inclusive Certification Bundle
Video Modules, Study Guides and Mock exams + Voucher for the official exam
🔒 Optional: Take2 Re-sit & Membership available in the next step.
Corporate Training Clients
About the course
This course is specifically designed as a Bridge for professionals who already hold the ITIL 4 Foundation certification and wish to transition to ITIL Foundation (Version 5).
The content has been entirely developed by Prof. Adriano Martins Antonio—ITIL Master, ITIL Ambassador, and the official translator of the PeopleCert Guide, Glossary, and Exam. Consequently, PMG Academy offers the exclusive guarantee of studying with official terminology and definitions that are 100% aligned with and updated for the new exam.
Serving as a gateway to modern digital service management, this training leverages official PeopleCert materials to provide the fundamental knowledge required to understand, apply, and optimize ITIL practices. You will learn to create and deliver value, manage risks and costs, and integrate governance with continuous improvement, advancing your career in the digital age.
Who Should Attend
This course is suitable for:
Those who already hold the ITIL® 4 Foundation certification issued by PeopleCert.
Certification & Exam
The ITIL® Foundation Version 5 exam is the first step in your ITIL certification journey.
Format: Multiple choice.
Number of Questions: 20 questions.
Duration: 30 minutes.
Passing Score: 65% (13 out of 20 questions).
Reference Materials: The exam is closed book.
Language: Available in English.
Additional Resources: PeopleCert offers an Official eBook and a Learning Resource Kit with practice tests to assist in preparation. The Take2 re-sit option is also available.
About Instructor
15 years of excellence in training with over 71,000 successful students.
Adriano is an ITIL Master, consultant, and author of 6 books, bringing 25 years of experience and more than 50 certifications in IT Management, Security, and Governance. As the leader of
the largest ITSM and DPSM community (+220k subscribers on YouTube), he combines his MBA from FGV—one of the world’s top-tier business schools—with a specialization in Neuroscience
to mentor a global network of over 71,000 students. His mission is clear: to demystify complex management and transform technical knowledge into tangible value and market impact.
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For over 15 years, PMG Academy has maintained one of the fastest response SLAs in the market. Whether you are a prospective or enrolled student, our average response time is just 15 minutes!
* Business Hours: Monday to Friday, 13:00 to 22:00 (London Time / GMT+0)
Reviews
As an Incident Manager working with the LATAM and NAM markets, this course provided a unique perspective on how I can apply ITIL practices within our BG. It was a very interesting journey that sparked new correlations and productive ideas.
I found the content covered very interesting, as well as Adriano's explanation. I can apply some of the practices in my daily work.
Top-notch course!!! Speechless.
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