{"id":152895,"date":"2024-11-15T22:47:31","date_gmt":"2024-11-16T01:47:31","guid":{"rendered":"https:\/\/sandbox2.institutopmg.com\/curso-online\/itil4-practitioner-monitoring-and-event-management\/"},"modified":"2026-03-19T08:37:56","modified_gmt":"2026-03-19T11:37:56","slug":"itil4-practitioner-monitoring-and-event-management","status":"publish","type":"curso-online","link":"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-practitioner-monitoring-and-event-management\/","title":{"rendered":"ITIL4\u00ae Practitioner: Monitoring and Event Management"},"content":{"rendered":"<p>La capacitaci\u00f3n ITIL 4 Practitioner: Monitoring and Event Management fue desarrollada para los profesionales de TI involucrados en minimizar el impacto negativo de los incidentes, restaurando la operaci\u00f3n normal del servicio lo m\u00e1s r\u00e1pido posible.<\/p>\n<p><strong>Esta capacitaci\u00f3n te ayudar\u00e1 a:<\/strong><\/p>\n<ul>\n<li>Coordinar el tratamiento de incidentes en la organizaci\u00f3n o en un \u00e1rea espec\u00edfica, como territorio, producto o tecnolog\u00eda, dependiendo del dise\u00f1o organizacional<\/li>\n<li>Monitorear y revisar el trabajo de los equipos que tratan y resuelven incidentes<\/li>\n<li>Coordinar el trabajo manual con incidentes, especialmente aquellos que involucran a m\u00faltiples equipos<\/li>\n<li>Garantizar suficiente concienciaci\u00f3n sobre los incidentes y su estado en toda la organizaci\u00f3n<\/li>\n<li>Llevar a cabo revisiones peri\u00f3dicas de incidentes e iniciar mejoras en la pr\u00e1ctica de gesti\u00f3n de incidentes, en los modelos de incidentes y en los procedimientos de tratamiento de incidentes<\/li>\n<li>Medir, evaluar y desarrollar la capacidad pr\u00e1ctica de gesti\u00f3n de incidentes en tu organizaci\u00f3n utilizando el modelo de madurez de ITIL.<\/li>\n<\/ul>\n","protected":false},"featured_media":152896,"comment_status":"open","ping_status":"closed","template":"","_formacao-curso-online":[10694,10699],"class_list":["post-152895","curso-online","type-curso-online","status-publish","has-post-thumbnail","hentry","_formacao-curso-online-formacao-completa-es","_formacao-curso-online-practitioner-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ITIL4\u00ae Practitioner: Monitoring and Event Management - PMG Academy<\/title>\n<meta name=\"description\" content=\"Curso Oficial de Axelos preparatorio para el examen de certificaci\u00f3n ITIL 4\u00ae Practitioner: Monitoring and Event Management. 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