{"id":152841,"date":"2024-05-31T09:39:24","date_gmt":"2024-05-31T12:39:24","guid":{"rendered":"https:\/\/www.pmgacademy.com\/curso-online\/itil4-practitioner-problem-management\/"},"modified":"2026-03-19T08:36:42","modified_gmt":"2026-03-19T11:36:42","slug":"itil4-practitioner-problem-management","status":"publish","type":"curso-online","link":"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-practitioner-problem-management\/","title":{"rendered":"ITIL4\u00ae Practitioner: Problem Management"},"content":{"rendered":"<p>La capacitaci\u00f3n ITIL 4 Practitioner: Problem Management fue desarrollada para los profesionales de TI que desean reducir la probabilidad y el impacto de los incidentes, identificando causas reales y potenciales de incidentes y gestionando soluciones alternativas (workarounds) y errores conocidos.<\/p>\n<p><strong>Esta capacitaci\u00f3n te ayudar\u00e1 a:<\/strong><\/p>\n<ul>\n<li>Aumentar la confiabilidad de los servicios de TI<\/li>\n<li>Reducir p\u00e9rdidas y costos causados por la indisponibilidad o degradaci\u00f3n de los servicios de TI<\/li>\n<li>Cumplir con los objetivos de calidad del servicio<\/li>\n<li>Reducir la deuda t\u00e9cnica<\/li>\n<li>Anticipar el uso de los recursos de soporte de TI<\/li>\n<li>Medir, evaluar y desarrollar la capacidad pr\u00e1ctica de la gesti\u00f3n de problemas en tu organizaci\u00f3n utilizando el modelo de madurez de ITIL<\/li>\n<\/ul>\n","protected":false},"featured_media":152842,"comment_status":"open","ping_status":"closed","template":"","_formacao-curso-online":[10694,10699],"combo":[],"class_list":["post-152841","curso-online","type-curso-online","status-publish","has-post-thumbnail","hentry","_formacao-curso-online-formacao-completa-es","_formacao-curso-online-practitioner-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online\/152841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online"}],"about":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/types\/curso-online"}],"replies":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/comments?post=152841"}],"version-history":[{"count":2,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online\/152841\/revisions"}],"predecessor-version":[{"id":152848,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online\/152841\/revisions\/152848"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/media\/152842"}],"wp:attachment":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/media?parent=152841"}],"wp:term":[{"taxonomy":"_formacao-curso-online","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/_formacao-curso-online?post=152841"},{"taxonomy":"combo","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/combo?post=152841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}