{"id":152770,"date":"2024-11-15T22:43:49","date_gmt":"2024-11-16T01:43:49","guid":{"rendered":"https:\/\/www.pmgacademy.com\/curso-online\/itil4-specialist-monitor-support-and-fulfil-msf\/"},"modified":"2026-03-20T20:53:47","modified_gmt":"2026-03-20T23:53:47","slug":"itil4-specialist-monitor-support-and-fulfil-msf","status":"publish","type":"curso-online","link":"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-specialist-monitor-support-and-fulfil-msf\/","title":{"rendered":"ITIL4\u00ae Specialist: Monitor, Support and Fulfil &#8211; MSF"},"content":{"rendered":"<p>El m\u00f3dulo de pr\u00e1ctica combinada (ruta \u2013 <em>bundle<\/em>) de ITIL 4 Specialist: Monitor, Support and Fulfil est\u00e1 dirigido a profesionales de TI que buscan establecer una buena colaboraci\u00f3n entre pr\u00e1cticas y flujos de valor de servicio eficaces. Los profesionales pueden demostrar su comprensi\u00f3n y aplicaci\u00f3n de los conceptos abordados en las cinco Pr\u00e1cticas de Gesti\u00f3n de ITIL a nivel estrat\u00e9gico y operativo, maximizando el valor de estas pr\u00e1cticas. Esta ruta incluye las siguientes capacitaciones:<\/p>\n<ul>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-practitioner-incident-management\/\">ITIL\u00ae 4 Practitioner: Incident Management<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-practitioner-service-desk\/\">ITIL\u00ae 4 Practitioner: Service Desk<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-practitioner-problem-management\/\">ITIL\u00ae 4 Practitioner: Problem Management<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-practitioner-service-request-management\/\">ITIL\u00ae 4 Practitioner: Service Request Management<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/es\/curso-online\/itil4-practitioner-monitoring-and-event-management\/\">ITIL\u00ae 4 Practitioner: Monitoring and Event Management<\/a><\/li>\n<\/ul>\n<p><strong><br \/>\nEste curso te ayudar\u00e1 a:<\/strong><strong><br \/>\n<\/strong><\/p>\n<ul>\n<li>Definir los conceptos clave, principios, valores y desaf\u00edos de las cinco pr\u00e1cticas de gesti\u00f3n de ITIL 4<\/li>\n<li>Garantizar que las partes interesadas comprendan los requisitos estrat\u00e9gicos y operativos para cocrear valor y alcanzar los objetivos de negocio<\/li>\n<li>Integrar las pr\u00e1cticas en los flujos de valor de la organizaci\u00f3n<\/li>\n<li>Comprender las interfaces y sinergias entre estas cinco pr\u00e1cticas<\/li>\n<li>Aplicar las m\u00e9tricas y los factores de \u00e9xito de las pr\u00e1cticas para mejorar el rendimiento<\/li>\n<li>Medir, evaluar y desarrollar la capacidad de las diversas pr\u00e1cticas abordadas mediante el uso del Modelo de Madurez de ITIL.<\/li>\n<\/ul>\n","protected":false},"featured_media":152771,"comment_status":"open","ping_status":"closed","template":"","_formacao-curso-online":[10694,10691],"combo":[],"class_list":["post-152770","curso-online","type-curso-online","status-publish","has-post-thumbnail","hentry","_formacao-curso-online-formacao-completa-es","_formacao-curso-online-specialist-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online\/152770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online"}],"about":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/types\/curso-online"}],"replies":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/comments?post=152770"}],"version-history":[{"count":4,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online\/152770\/revisions"}],"predecessor-version":[{"id":153576,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/curso-online\/152770\/revisions\/153576"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/media\/152771"}],"wp:attachment":[{"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/media?parent=152770"}],"wp:term":[{"taxonomy":"_formacao-curso-online","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/_formacao-curso-online?post=152770"},{"taxonomy":"combo","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/es\/wp-json\/wp\/v2\/combo?post=152770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}