{"id":152864,"date":"2026-03-11T10:11:33","date_gmt":"2026-03-11T13:11:33","guid":{"rendered":"https:\/\/sandbox2.institutopmg.com\/?p=152864"},"modified":"2026-03-18T13:22:53","modified_gmt":"2026-03-18T16:22:53","slug":"start-where-you-are-how-itil-5-eliminates-waste-in-it-management","status":"publish","type":"post","link":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/","title":{"rendered":"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In times of crisis or when a process fails to deliver the expected results, many managers&#8217; first instinct is to &#8220;scrap everything and start from scratch.&#8221; However, this approach is often extremely costly and risky. In ITIL 5, the guiding principle <\/span><b>Start where you are<\/b><span style=\"font-weight: 400;\"> acts as a strategic safeguard against wasting time, money, and talent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This principle is not just common-sense advice; it is a technical directive to maximize the use of capabilities, competencies, and tools the organization already possesses. <a href=\"https:\/\/sandbox2.institutopmg.com\/en\/itil-version-5-launch-official-information-pmg-academy\/\">Whether you are an IT professional or studying for the Foundation certification<\/a>, understanding how to apply this mindset within the <\/span><b>Value System<\/b><span style=\"font-weight: 400;\"> is essential for generating fast and sustainable results.<\/span><\/p>\n<p><strong>Read also: <a href=\"https:\/\/sandbox2.institutopmg.com\/en\/articles\/itil\/the-definitive-guide-to-itil-version-5-foundation\/\">The Definitive Guide to ITIL 5<\/a><\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Navegue por t\u00f3picos de interesse:<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#Why_the_%E2%80%9CBlank_Slate%E2%80%9D_Approach_is_a_Mistake_in_ITIL_5\" >Why the &#8220;Blank Slate&#8221; Approach is a Mistake in ITIL 5<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#How_to_Accurately_Assess_the_Current_State\" >How to Accurately Assess the Current State<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#The_Role_of_Artificial_Intelligence_and_Risk_Management\" >The Role of Artificial Intelligence and Risk Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#Practical_Tips_for_the_IT_Professional\" >Practical Tips for the IT Professional<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#Conclusion_Evolution_is_More_Efficient_than_Reinvention\" >Conclusion: Evolution is More Efficient than Reinvention<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_the_%E2%80%9CBlank_Slate%E2%80%9D_Approach_is_a_Mistake_in_ITIL_5\"><\/span><b>Why the &#8220;Blank Slate&#8221; Approach is a Mistake in ITIL 5<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The temptation to build something entirely new ignores the fact that, in almost every situation, there are valuable and reusable elements within the current state. Eliminating old methods without careful analysis can result in the loss of years of organizational learning and the destruction of infrastructure that still has a useful life.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the context of ITIL 5\u2014an AI-native framework designed for complexity\u2014the focus is on evolution, not destruction. By leveraging what already works, you reduce the effort required to transition from the current state to the desired state within your <\/span><b>Value Chain<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Accurately_Assess_the_Current_State\"><\/span><b>How to Accurately Assess the Current State<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To apply the &#8220;Start where you are&#8221; principle in ITIL 5, the first step is measurement and observation. However, the framework offers a crucial warning: there is frequently a discrepancy between what reports say and daily reality.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Direct Observation:<\/b><span style=\"font-weight: 400;\"> Often, observing an activity &#8220;in the field&#8221; (the Lean concept of a <\/span><b>Gemba walk<\/b><span style=\"font-weight: 400;\">) is more revealing than reading a dashboard.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>The Power of &#8220;Naive Questions&#8221;:<\/b><span style=\"font-weight: 400;\"> People with little prior knowledge of a process may notice flaws that those immersed in the routine no longer see.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Goodhart\u2019s Law:<\/b><span style=\"font-weight: 400;\"> ITIL highlights that &#8220;when a measure becomes a target, it ceases to be a good measure.&#8221; If an analyst focuses solely on reducing call time to hit a KPI, they might sacrifice actual problem resolution.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Therefore, assessment must be holistic, combining objective data with human perception and business context.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Role_of_Artificial_Intelligence_and_Risk_Management\"><\/span><b>The Role of Artificial Intelligence and Risk Management<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One of the major updates in ITIL 5 is how Artificial Intelligence enhances this principle. AI can be used to perform a <\/span><b>baseline analysis<\/b><span style=\"font-weight: 400;\"> much faster and more impartially, identifying successful patterns in existing practices that might be invisible to the human eye.<\/span><\/p>\n<p><b>Steps for safe application:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Identify Success Stories:<\/b><span style=\"font-weight: 400;\"> If something works well in one department, look for ways to replicate or scale it across the rest of the Value Chain.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Apply Risk Management:<\/b><span style=\"font-weight: 400;\"> Reusing old processes carries the risk of perpetuating harmful behaviors. Conversely, introducing something new without testing can be catastrophic. Balance is key.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Use AI for Insights:<\/b><span style=\"font-weight: 400;\"> Analyze historical performance data to understand where the company&#8217;s foundation is solid enough to support new technologies.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Practical_Tips_for_the_IT_Professional\"><\/span><b>Practical Tips for the IT Professional<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you want to apply this principle to your career or company today, consider these pragmatic guidelines:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Assess Objectively:<\/b><span style=\"font-weight: 400;\"> Look at what exists without bias. Are current elements <\/span><b>&#8220;fit for purpose&#8221;<\/b><span style=\"font-weight: 400;\"> and <\/span><b>&#8220;fit for use&#8221;<\/b><span style=\"font-weight: 400;\">?<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Don&#8217;t start from scratch unless absolutely necessary:<\/b><span style=\"font-weight: 400;\"> Situations where nothing can be salvaged are extremely rare. Even in radical transformations, people&#8217;s knowledge is an asset that must be preserved.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Focus on Learning:<\/b><span style=\"font-weight: 400;\"> Transition should be a process of continual improvement, not just a technical replacement.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion_Evolution_is_More_Efficient_than_Reinvention\"><\/span><b>Conclusion: Evolution is More Efficient than Reinvention<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Mastering the &#8220;Start where you are&#8221; principle transforms an IT manager into a resource strategist. Instead of seeking a &#8220;silver bullet&#8221; in new tools, you learn to extract maximum value from the ecosystem you already lead, intelligently integrating it into the organization&#8217;s <\/span><b>Value System<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Ready to become an ITIL 5 expert and lead digital transformation in your company?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">At <\/span><b>PMG Academy<\/b><span style=\"font-weight: 400;\">, we offer practical training that connects ITIL theory to real-world market challenges. Prepare for official certifications and elevate your technical authority!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Have you ever felt the frustration of seeing a project scrapped to start from scratch unnecessarily? Share your experience below and let&#8217;s discuss how ITIL 5 can change that reality!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In times of crisis or when a process fails to deliver the expected results, many managers&#8217; first instinct is to &#8220;scrap everything and start from scratch.&#8221; However, this approach is often extremely costly and risky. In ITIL 5, the guiding principle Start where you are acts as a strategic safeguard against wasting time, money, and [&hellip;]<\/p>\n","protected":false},"author":85233,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8074],"tags":[],"class_list":["post-152864","post","type-post","status-publish","format-standard","hentry","category-itil"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Start Where You Are: How ITIL 5 Eliminates Waste in IT Management - PMG Academy<\/title>\n<meta name=\"description\" content=\"In ITIL 5, the guiding principle &quot;Start where you are&quot; acts as a strategic safeguard against wasting time, money, and talent.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management\" \/>\n<meta property=\"og:description\" content=\"In ITIL 5, the guiding principle &quot;Start where you are&quot; acts as a strategic safeguard against wasting time, money, and talent.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/\" \/>\n<meta property=\"og:site_name\" content=\"PMG Academy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PMG.Academy.Brasil\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/adriano.martinsantonio\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-11T13:11:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T16:22:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2021\/02\/23190406\/cropped-Asset-1%40azul-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Adriano Martins Antonio\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Adriano Martins Antonio\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/\"},\"author\":{\"name\":\"Adriano Martins Antonio\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/person\/4ff5bc0806b04dd72d25d14a443360e7\"},\"headline\":\"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management\",\"datePublished\":\"2026-03-11T13:11:33+00:00\",\"dateModified\":\"2026-03-18T16:22:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/\"},\"wordCount\":708,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#organization\"},\"articleSection\":[\"ITIL\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/\",\"url\":\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/\",\"name\":\"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management - PMG Academy\",\"isPartOf\":{\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#website\"},\"datePublished\":\"2026-03-11T13:11:33+00:00\",\"dateModified\":\"2026-03-18T16:22:53+00:00\",\"description\":\"In ITIL 5, the guiding principle \\\"Start where you are\\\" acts as a strategic safeguard against wasting time, money, and talent.\",\"breadcrumb\":{\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Articles\",\"item\":\"https:\/\/sandbox2.institutopmg.com\/en\/articles\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ITIL\",\"item\":\"https:\/\/sandbox2.institutopmg.com\/en\/articles\/itil\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#website\",\"url\":\"https:\/\/sandbox2.institutopmg.com\/en\/\",\"name\":\"PMG Academy\",\"description\":\"Seu portal de estudos de ITSM, Cyber, EGIT e Projetos \u00c1geis\",\"publisher\":{\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sandbox2.institutopmg.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#organization\",\"name\":\"PMG Academy\",\"url\":\"https:\/\/sandbox2.institutopmg.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sandbox2.institutopmg.com\/wp-content\/uploads\/2021\/02\/cropped-Asset-1@azul-1.png\",\"contentUrl\":\"https:\/\/sandbox2.institutopmg.com\/wp-content\/uploads\/2021\/02\/cropped-Asset-1@azul-1.png\",\"width\":6964,\"height\":2938,\"caption\":\"PMG Academy\"},\"image\":{\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PMG.Academy.Brasil\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/person\/4ff5bc0806b04dd72d25d14a443360e7\",\"name\":\"Adriano Martins Antonio\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2022\/07\/23180854\/Adriano-PNG-100x100.png\",\"url\":\"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2022\/07\/23180854\/Adriano-PNG-100x100.png\",\"contentUrl\":\"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2022\/07\/23180854\/Adriano-PNG-100x100.png\",\"caption\":\"Adriano Martins Antonio\"},\"sameAs\":[\"https:\/\/www.facebook.com\/adriano.martinsantonio\"],\"url\":\"https:\/\/sandbox2.institutopmg.com\/en\/author\/adrianopmgacademy-coms\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management - PMG Academy","description":"In ITIL 5, the guiding principle \"Start where you are\" acts as a strategic safeguard against wasting time, money, and talent.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/","og_locale":"en_US","og_type":"article","og_title":"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management","og_description":"In ITIL 5, the guiding principle \"Start where you are\" acts as a strategic safeguard against wasting time, money, and talent.","og_url":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/","og_site_name":"PMG Academy","article_publisher":"https:\/\/www.facebook.com\/PMG.Academy.Brasil","article_author":"https:\/\/www.facebook.com\/adriano.martinsantonio","article_published_time":"2026-03-11T13:11:33+00:00","article_modified_time":"2026-03-18T16:22:53+00:00","og_image":[{"width":2560,"height":1080,"url":"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2021\/02\/23190406\/cropped-Asset-1%40azul-1.png","type":"image\/png"}],"author":"Adriano Martins Antonio","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Adriano Martins Antonio","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#article","isPartOf":{"@id":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/"},"author":{"name":"Adriano Martins Antonio","@id":"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/person\/4ff5bc0806b04dd72d25d14a443360e7"},"headline":"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management","datePublished":"2026-03-11T13:11:33+00:00","dateModified":"2026-03-18T16:22:53+00:00","mainEntityOfPage":{"@id":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/"},"wordCount":708,"commentCount":0,"publisher":{"@id":"https:\/\/sandbox2.institutopmg.com\/en\/#organization"},"articleSection":["ITIL"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/","url":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/","name":"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management - PMG Academy","isPartOf":{"@id":"https:\/\/sandbox2.institutopmg.com\/en\/#website"},"datePublished":"2026-03-11T13:11:33+00:00","dateModified":"2026-03-18T16:22:53+00:00","description":"In ITIL 5, the guiding principle \"Start where you are\" acts as a strategic safeguard against wasting time, money, and talent.","breadcrumb":{"@id":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sandbox2.institutopmg.com\/en\/start-where-you-are-how-itil-5-eliminates-waste-in-it-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Articles","item":"https:\/\/sandbox2.institutopmg.com\/en\/articles\/"},{"@type":"ListItem","position":2,"name":"ITIL","item":"https:\/\/sandbox2.institutopmg.com\/en\/articles\/itil\/"},{"@type":"ListItem","position":3,"name":"Start Where You Are: How ITIL 5 Eliminates Waste in IT Management"}]},{"@type":"WebSite","@id":"https:\/\/sandbox2.institutopmg.com\/en\/#website","url":"https:\/\/sandbox2.institutopmg.com\/en\/","name":"PMG Academy","description":"Seu portal de estudos de ITSM, Cyber, EGIT e Projetos \u00c1geis","publisher":{"@id":"https:\/\/sandbox2.institutopmg.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sandbox2.institutopmg.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/sandbox2.institutopmg.com\/en\/#organization","name":"PMG Academy","url":"https:\/\/sandbox2.institutopmg.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/sandbox2.institutopmg.com\/wp-content\/uploads\/2021\/02\/cropped-Asset-1@azul-1.png","contentUrl":"https:\/\/sandbox2.institutopmg.com\/wp-content\/uploads\/2021\/02\/cropped-Asset-1@azul-1.png","width":6964,"height":2938,"caption":"PMG Academy"},"image":{"@id":"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PMG.Academy.Brasil"]},{"@type":"Person","@id":"https:\/\/sandbox2.institutopmg.com\/en\/#\/schema\/person\/4ff5bc0806b04dd72d25d14a443360e7","name":"Adriano Martins Antonio","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2022\/07\/23180854\/Adriano-PNG-100x100.png","url":"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2022\/07\/23180854\/Adriano-PNG-100x100.png","contentUrl":"https:\/\/media.pmgacademy.com\/wp-content\/uploads\/2022\/07\/23180854\/Adriano-PNG-100x100.png","caption":"Adriano Martins Antonio"},"sameAs":["https:\/\/www.facebook.com\/adriano.martinsantonio"],"url":"https:\/\/sandbox2.institutopmg.com\/en\/author\/adrianopmgacademy-coms\/"}]}},"_links":{"self":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/posts\/152864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/users\/85233"}],"replies":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/comments?post=152864"}],"version-history":[{"count":1,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/posts\/152864\/revisions"}],"predecessor-version":[{"id":152865,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/posts\/152864\/revisions\/152865"}],"wp:attachment":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/media?parent=152864"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/categories?post=152864"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/tags?post=152864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}