{"id":148411,"date":"2023-09-29T18:42:12","date_gmt":"2023-09-29T21:42:12","guid":{"rendered":"https:\/\/sandbox2.institutopmg.com\/itsm\/best-practices-vs-processes-whats-the-deal-in-it-management\/"},"modified":"2025-12-11T13:39:38","modified_gmt":"2025-12-11T16:39:38","slug":"best-practices-vs-processes-whats-the-deal-in-it-management","status":"publish","type":"post","link":"https:\/\/sandbox2.institutopmg.com\/en\/best-practices-vs-processes-whats-the-deal-in-it-management\/","title":{"rendered":"Best Practices vs Processes: What\u2019s the Deal in IT Management?"},"content":{"rendered":"<p>Hey tech enthusiasts! Ever heard someone throw around the term &#8220;best practices&#8221; in a meeting and wondered how it\u2019s different from &#8220;processes&#8221;? Well, you\u2019re in the right place. Grab your virtual notepads, &#8217;cause we&#8217;re diving deep!<\/p>\n<p><strong>Also read: <a href=\"https:\/\/itsmhouse.com\/what-is-itil-4-definitive-guide-to-itil-4\/\">The Definitive Guide To ITIL 4<\/a><\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Navegue por t\u00f3picos de interesse:<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/best-practices-vs-processes-whats-the-deal-in-it-management\/#Best_Practices_What_Are_They\" >Best Practices: What Are They?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/best-practices-vs-processes-whats-the-deal-in-it-management\/#Now_How_Do_We_Showcase_These_Practices\" >Now, How Do We Showcase These Practices?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/best-practices-vs-processes-whats-the-deal-in-it-management\/#Best_Practices_or_Processes_Lets_Break_It_Down\" >Best Practices or Processes? Let&#8217;s Break It Down!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/best-practices-vs-processes-whats-the-deal-in-it-management\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h4><span class=\"ez-toc-section\" id=\"Best_Practices_What_Are_They\"><\/span><strong>Best Practices: What Are They?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Picture this: You&#8217;re trying to solve a puzzle, and someone hands you a guidebook with tips and tricks. That&#8217;s what best practices are in the world of IT management!<\/p>\n<p><strong>Characteristics of Best Practices:<\/strong><\/p>\n<ul>\n<li>Derived from experience &amp; knowledge.<\/li>\n<li>No need to reinvent the wheel. Why would you when the road map is right there?<\/li>\n<li>It\u2019s all about being flexible. Adapt it to the company, not the other way around.<\/li>\n<\/ul>\n<p>The best part? They&#8217;re easy to adopt, replicate, transfer, and they&#8217;re well documented. Not to mention, highly effective and widely discussed.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Now_How_Do_We_Showcase_These_Practices\"><\/span><strong>Now, How Do We Showcase These Practices?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Enter the reliable, ol\u2019 process. These practices should be measurable, defining roles, responsibilities, tools, controls, policies, norms, and more. Triggered by an external event, often from another process, they aim for a specific result. Meeting customer needs is their jam! And remember, besides their trigger, they need to have inputs, outputs, and work instructions.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Best_Practices_or_Processes_Lets_Break_It_Down\"><\/span><strong>Best Practices or Processes? Let&#8217;s Break It Down!<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li><strong>Process:<\/strong> A series of activities with inputs and outputs. Think of it as a strict recipe to follow. Its main objective? Meeting customer demands.<\/li>\n<li><strong>Best Practices:<\/strong> These are more like guidelines or directions. They\u2019re adaptable ways of working. It\u2019s like having a cooking technique rather than a strict recipe.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>In the sprawling world of IT management, understanding the distinction between best practices and processes is essential. While processes are like train tracks, guiding you precisely, best practices are the train&#8217;s flexible schedule. Use them wisely, and you\u2019ll have a smooth <a href=\"https:\/\/www.axelos.com\/certifications\/itil-service-management\">IT journey<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hey tech enthusiasts! Ever heard someone throw around the term &#8220;best practices&#8221; in a meeting and wondered how it\u2019s different from &#8220;processes&#8221;? Well, you\u2019re in the right place. Grab your virtual notepads, &#8217;cause we&#8217;re diving deep! Also read: The Definitive Guide To ITIL 4 Best Practices: What Are They? Picture this: You&#8217;re trying to solve [&hellip;]<\/p>\n","protected":false},"author":85233,"featured_media":148412,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9436,9438,9433],"tags":[10490,9477,10491,10492,9548,9619],"class_list":["post-148411","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-itil4","category-t-itsmf","category-tutorials","tag-adaptability","tag-best-practices","tag-customer-needs","tag-it-guidelines","tag-it-management","tag-processes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Best Practices vs Processes: What\u2019s the Deal in IT Management? - PMG Academy<\/title>\n<meta name=\"description\" content=\"Dive into the world of IT management as we explore the difference 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