{"id":148126,"date":"2023-02-07T15:56:34","date_gmt":"2023-02-07T18:56:34","guid":{"rendered":"https:\/\/sandbox2.institutopmg.com\/itsm\/the-management-of-it-assets-nowadays\/"},"modified":"2025-12-16T14:55:50","modified_gmt":"2025-12-16T17:55:50","slug":"the-management-of-it-assets-nowadays","status":"publish","type":"post","link":"https:\/\/sandbox2.institutopmg.com\/en\/the-management-of-it-assets-nowadays\/","title":{"rendered":"IT Asset Management nowadays"},"content":{"rendered":"<p>Traditionally, IT Asset Management has never received the focus it deserves.<\/p>\n<p>This changed with the Covid-19 pandemic, which increased its importance in service management.<\/p>\n<p>And why is IT Asset Management important? The answer is simple: just as a healthy human body relies on a central strength, this process does the same job in Service Management.<\/p>\n<p>The initial response of organizations to the pandemic was to increase the productivity of their staff working from home. This meant a combination of structured distribution of IT assets and, in some cases, throwing assets anywhere.<\/p>\n<p>Currently, these IT assets still exist, with varying levels of control in a remote working environment that can go beyond the pandemic.<\/p>\n<p>Companies seeking hybrid models of in-person\/remote work need to think about how to control their assets; in addition, they need to monitor activity and validate how these assets are used (e.g. what software is installed).<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Navegue por t\u00f3picos de interesse:<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/the-management-of-it-assets-nowadays\/#The_broader_impact_on_companies\" >The broader impact on companies<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/the-management-of-it-assets-nowadays\/#Asset_Management_and_ITIL_4\" >Asset Management and ITIL 4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/the-management-of-it-assets-nowadays\/#Impact_on_productivityemployee_experience\" >Impact on productivity\/employee experience<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"The_broader_impact_on_companies\"><\/span>The broader impact on companies<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In response to Covid-19, IT leaders developed the ability to be agile in their decisions, realizing that there really was no alternative.<\/p>\n<p>This is becoming more evident with the popularization of collaborative tools such as Zoom, Teams, Google Meet, and virtual whiteboards. Previously, this was seen as a luxury, not a necessity. This was even true in global companies that used video conferencing or even transported people around the world to work together.<\/p>\n<p>However, having too many tools causes confusion about which one is best to use and how to provide the right IT support. As a result, this has a downstream effect on Asset Management, particularly in software licensing management.<\/p>\n<p>Another side effect is the rationalization of existing assets. An example of this is a company that standardized digital collaboration tools to reduce the overhead of its communication technology.<\/p>\n<p>So, companies should plan now for the future introduction of policies on asset use, distribution, care, security, user support, and other controls for a remote\/hybrid work world.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Asset_Management_and_ITIL_4\"><\/span>Asset Management and ITIL 4<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For companies that distribute new assets and recover old ones, there is a golden opportunity to get rid of the &#8220;this is how we&#8217;ve always done it&#8221; approach and capitalize on the value stream elements of <a href=\"https:\/\/itsmhouse.com\/what-is-itil-4-definitive-guide-to-itil-4\/\">ITIL\u00ae 4<\/a>.<\/p>\n<p>This means truly understanding the value of applying the guiding principles of ITIL 4, particularly focusing on value and keeping it simple and practical. And, by optimizing value streams, service managers will be able to automate more &#8211; such as remote monitoring and support.<\/p>\n<p>Recognizing the need to make employees productive quickly at home, an organization eliminated long approvals (temporarily) for laptops and established a scheduling-based deployment to eliminate the costs and delays of sending them to hundreds of employees.<\/p>\n<p>Where collaboration was often taken for granted in an office environment (and rarely done well), it is now a critical element in hybrid environments. And, therefore, its success depends on the practical application of ITIL 4&#8217;s Relationship Management and Service Value System.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Impact_on_productivityemployee_experience\"><\/span>Impact on productivity\/employee experience<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When organizations apply the principles of ITIL 4 to IT Asset Management, their personnel feel more supported and productive when working remotely &#8211; whether using their own device or hardware provided by the company.<\/p>\n<p>Therefore, those responsible for managing and accounting for assets need to be prepared for the various work models.<\/p>\n<p>And, in addition to the aspect of IT Asset Management, <a href=\"https:\/\/www.axelos.com\/certifications\/itil-service-management\/\">ITIL 4<\/a> concepts fuel discussions about what else needs to happen next. For example, organizations are now identifying jobs that need to be in-person, rather than offering more flexible options for people in roles that can effectively perform their work remotely.<\/p>\n<p>Finally, our experiences since 2020 have taught us that we must be flexible and agile in human resource management, another critical component of Service Management.<\/p>\n<p>Interested in learning more about ITSM and ITIL? Click on this <a href=\"https:\/\/itsmhouse.com\/what-is-itil-4-definitive-guide-to-itil-4\/\">Ultimate Guide to ITIL 4<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Traditionally, IT Asset Management has never received the focus it deserves. This changed with the Covid-19 pandemic, which increased its importance in service management. And why is IT Asset Management important? The answer is simple: just as a healthy human body relies on a central strength, this process does the same job in Service Management. [&hellip;]<\/p>\n","protected":false},"author":85233,"featured_media":148127,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8044],"tags":[10085,10086,10087,10088,10089,10090,10091,10092,10093,10094,9572,10095,9451,10096,9452],"class_list":["post-148126","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","tag-asset-itil-4","tag-assets-it","tag-ativo-de-ti","tag-ativo-de-ti-itsm","tag-ativo-itil-4","tag-ativo-ti-itil","tag-gerenciamento-ativo-ti","tag-gerenciamento-de-ativo-de-ti","tag-it-asset-itil-4","tag-it-asset-management-2","tag-it-assets","tag-it-assets-management","tag-it-service-management-2","tag-itil-4-asset-management","tag-itsm-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>IT Asset Management nowadays - PMG Academy<\/title>\n<meta name=\"description\" content=\"Digital Transformation has changed the way IT Asset Management works. 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