{"id":148072,"date":"2023-02-15T15:56:18","date_gmt":"2023-02-15T18:56:18","guid":{"rendered":"https:\/\/sandbox2.institutopmg.com\/itsm\/5-things-you-should-know-about-itil\/"},"modified":"2025-12-16T14:49:54","modified_gmt":"2025-12-16T17:49:54","slug":"5-things-you-should-know-about-itil","status":"publish","type":"post","link":"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/","title":{"rendered":"5 things you should know about ITIL"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A few years ago, only a select group of people had access to <a href=\"https:\/\/www.axelos.com\/certifications\/itil-service-management\/\">ITIL<\/a>. With digital globalization, it&#8217;s now hard to find a magazine, channel or IT community that doesn&#8217;t address this topic. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although the concept has been widely disseminated in recent years, many IT professionals still do not understand its importance. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, if this is your case, we strongly recommend that you read this article to understand 5 fundamental points that you should know about ITIL.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Navegue por t\u00f3picos de interesse:<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/#1-_The_meaning_of_ITIL_is_Information_Technology_Infrastructure_Library\" >1- The meaning of ITIL is Information Technology Infrastructure Library<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/#Its_adoption_by_companies_means\" >Its adoption by companies means:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/#2-_ITIL_and_project_management_are_two_different_things\" >2- ITIL and project management are two different things<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/#3-_PMP_x_ITIL\" >3- PMP x ITIL<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/#Before_thinking_about_which_path_to_follow_it_is_important_to_consider_some_things\" >Before thinking about which path to follow, it is important to consider some things:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/#4-_ITIL_and_COBIT_are_not_the_same_thing_but_they_do_not_compete\" >4- ITIL and COBIT are not the same thing, but they do not compete<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/sandbox2.institutopmg.com\/en\/5-things-you-should-know-about-itil\/#5-_ITIL_is_not_a_fad\" >5- ITIL is not a fad<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1-_The_meaning_of_ITIL_is_Information_Technology_Infrastructure_Library\"><\/span><span style=\"font-weight: 400;\">1- The meaning of ITIL is Information Technology Infrastructure Library<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In the programming world, a library means a set of programming codes. However, when it comes to ITIL, library has its literal sense, which we all know: the collection of books. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The ITIL library is composed of many books that eventually contain the best practices for managing IT processes.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Its_adoption_by_companies_means\"><\/span><span style=\"font-weight: 400;\">Its adoption by companies means:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Optimization of IT processes;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cost reduction and savings for companies;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Alignment with the entire team.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"2-_ITIL_and_project_management_are_two_different_things\"><\/span><span style=\"font-weight: 400;\">2- ITIL and project management are two different things<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It is important to understand that ITIL is not something focused on production. Usually, when we think of practices focused on projects, we quickly associate it with the manufacturing of products &#8211; or something like that. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, ITIL focuses on providing services for IT to companies. The goal is to organize management processes for companies. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, when we talk about ITIL, don&#8217;t think so much about the operational!<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3-_PMP_x_ITIL\"><\/span><span style=\"font-weight: 400;\">3- PMP x ITIL<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Both ITIL and PMP are highly valued specializations in the market, but there are differences between the two.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Before_thinking_about_which_path_to_follow_it_is_important_to_consider_some_things\"><\/span><span style=\"font-weight: 400;\">Before thinking about which path to follow, it is important to consider some things:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have you already defined your professional career objectives?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do you already know in which area you want to work?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How important is the financial aspect to you?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As we have said before, ITIL has high recognition from organizations whose focus is to provide services taking into account the IT infrastructure base. <\/span><span style=\"font-weight: 400;\">Therefore, having an ITIL certification is of no use to a software producer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, the PMP certification would be more interesting in this case. Although PMP and ITIL certifications are highly valued, each one serves different segments. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, if your focus is to manage project development, PMP is the solution. If you want to optimize IT service management, ITIL is the best option for you!<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"4-_ITIL_and_COBIT_are_not_the_same_thing_but_they_do_not_compete\"><\/span><span style=\"font-weight: 400;\">4- ITIL and COBIT are not the same thing, but they do not compete<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Another confusion made by some IT professionals refers to the differences between ITIL and COBIT. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">ITIL is a set of recommendations and best practices that can be implemented in the IT sector, focusing on process optimization and organization. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">COBIT, on the other hand, is a framework. That is, a set of programming codes capable of creating generic functionalities. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, COBIT and ITIL are two different things, but they do not compete. On the contrary, they are complementary. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We can see it this way: while COBIT is responsible for helping to create software that contributes to the organization of the IT sector, ITIL is composed of recommended practices for this organization. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">More precisely, they serve as a foundation for building a new conception of organization for IT systems.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5-_ITIL_is_not_a_fad\"><\/span><span style=\"font-weight: 400;\">5- ITIL is not a fad<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">ITIL is still seen by many people, including IT professionals, as a fad. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We cannot deny that in recent years it has gained much more prominence for companies. Many corporations that have never heard of it before now know what it means and its importance. But that doesn&#8217;t mean it&#8217;s a fad.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These practices began to emerge in the 1990s, when access to the internet and technology was still very limited and, in a way, elitist for a small part of companies.<\/span><\/p>\n<p>Therefore, if we start from the premise that everything that is fad is fleeting, <a href=\"https:\/\/itsmhouse.com\/what-is-itil-4-definitive-guide-to-itil-4\/\">ITIL <\/a>definitely does not fit that term.<\/p>\n<p>After all, over the past few decades, the results presented by companies that have adopted these practices have been extremely solid and efficient for IT management.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A few years ago, only a select group of people had access to ITIL. With digital globalization, it&#8217;s now hard to find a magazine, channel or IT community that doesn&#8217;t address this topic. Although the concept has been widely disseminated in recent years, many IT professionals still do not understand its importance. Therefore, if this [&hellip;]<\/p>\n","protected":false},"author":85233,"featured_media":148073,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8044,9436,9433],"tags":[],"class_list":["post-148072","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-itil4","category-tutorials"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 things you should know about ITIL - PMG Academy<\/title>\n<meta name=\"description\" content=\"Understand the fundamentals of ITIL with 5 key points, from its meaning to its importance for optimizing IT processes and reducing costs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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