{"id":152840,"date":"2024-05-31T09:39:24","date_gmt":"2024-05-31T12:39:24","guid":{"rendered":"https:\/\/sandbox2.institutopmg.com\/curso-online\/itil4-practitioner-problem-management\/"},"modified":"2026-03-18T12:48:57","modified_gmt":"2026-03-18T15:48:57","slug":"itil4-practitioner-problem-management","status":"publish","type":"curso-online","link":"https:\/\/sandbox2.institutopmg.com\/en\/online-course\/itil4-practitioner-problem-management\/","title":{"rendered":"ITIL4\u00ae Practitioner: Problem Management"},"content":{"rendered":"<p>The ITIL 4 Practitioner: Problem Management training was developed for IT professionals who wish to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors.<\/p>\n<p><strong>This training will help you to:<\/strong><\/p>\n<ul>\n<li>Increase the reliability of IT services<\/li>\n<li>Reduce losses and costs caused by the unavailability or degradation of IT services<\/li>\n<li>Meet service quality targets<\/li>\n<li>Reduce technical debt<\/li>\n<li>Anticipate the use of IT support resources<\/li>\n<li>Measure, assess, and develop the practical capability of problem management in your organization using the ITIL maturity model<\/li>\n<\/ul>\n","protected":false},"featured_media":141523,"comment_status":"open","ping_status":"closed","template":"","_formacao-curso-online":[10692,10698],"class_list":["post-152840","curso-online","type-curso-online","status-publish","has-post-thumbnail","hentry","_formacao-curso-online-formacao-completa-en","_formacao-curso-online-practitioner-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ITIL4\u00ae Practitioner: Problem Management - PMG Academy<\/title>\n<meta name=\"description\" content=\"Official Axelos preparatory course for the ITIL 4\u00ae Practitioner: Problem Management certification exam. 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