{"id":152767,"date":"2024-11-15T22:43:49","date_gmt":"2024-11-16T01:43:49","guid":{"rendered":"https:\/\/www.pmgacademy.com\/curso-online\/itil4-specialist-monitor-support-and-fulfil-msf\/"},"modified":"2026-03-20T15:36:13","modified_gmt":"2026-03-20T18:36:13","slug":"itil4-specialist-monitor-support-and-fulfil-msf","status":"publish","type":"curso-online","link":"https:\/\/sandbox2.institutopmg.com\/en\/online-course\/itil4-specialist-monitor-support-and-fulfil-msf\/","title":{"rendered":"ITIL4\u00ae Specialist: Monitor, Support and Fulfil &#8211; MSF"},"content":{"rendered":"<p>The combined practice module (track \u2013 <em>bundle<\/em>) for ITIL 4 Specialist: Monitor, Support and Fulfil is aimed at IT professionals seeking to establish good collaboration across practices and effective service value streams. Professionals can demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at strategic and operational levels, maximizing the value of these practices. This track includes the following training courses:<\/p>\n<ul>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/en\/online-course\/itil4-practitioner-incident-management\/\">ITIL\u00ae 4 Practitioner: Incident Management<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/en\/online-course\/itil4-practitioner-service-desk\/\">ITIL\u00ae 4 Practitioner: Service Desk<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/en\/online-course\/itil4-practitioner-problem-management\/\">ITIL\u00ae 4 Practitioner: Problem Management<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/en\/online-course\/itil4-practitioner-service-request-management\/\">ITIL\u00ae 4 Practitioner: Service Request Management<\/a><\/li>\n<li><a href=\"https:\/\/sandbox2.institutopmg.com\/en\/online-course\/itil4-practitioner-monitoring-and-event-management\/\">ITIL\u00ae 4 Practitioner: Monitoring and Event Management<\/a><\/li>\n<\/ul>\n<p><strong><br \/>\nThis course will help you to:<\/strong><strong><br \/>\n<\/strong><\/p>\n<ul>\n<li>Define the key concepts, principles, values, and challenges of the five ITIL 4 management practices<\/li>\n<li>Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals<\/li>\n<li>Integrate the practices into the organization&#8217;s value streams<\/li>\n<li>Understand the interfaces and synergies between these five practices<\/li>\n<li>Apply practice metrics and success factors to improve performance<\/li>\n<li>Measure, assess, and develop the capability of the various practices covered using the ITIL Maturity Model.<\/li>\n<\/ul>\n","protected":false},"featured_media":141673,"comment_status":"open","ping_status":"closed","template":"","_formacao-curso-online":[10692,10689],"combo":[],"class_list":["post-152767","curso-online","type-curso-online","status-publish","has-post-thumbnail","hentry","_formacao-curso-online-formacao-completa-en","_formacao-curso-online-specialist-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/curso-online\/152767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/curso-online"}],"about":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/types\/curso-online"}],"replies":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/comments?post=152767"}],"version-history":[{"count":2,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/curso-online\/152767\/revisions"}],"predecessor-version":[{"id":152769,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/curso-online\/152767\/revisions\/152769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/media\/141673"}],"wp:attachment":[{"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/media?parent=152767"}],"wp:term":[{"taxonomy":"_formacao-curso-online","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/_formacao-curso-online?post=152767"},{"taxonomy":"combo","embeddable":true,"href":"https:\/\/sandbox2.institutopmg.com\/en\/wp-json\/wp\/v2\/combo?post=152767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}